+86 021-57676786 News Center Careers

FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
Provide the part name, part number, brand, model, quantity, application, electrical ratings, photos and delivery destination. Complete information reduces quotation delays and incorrect substitutions.
Passenger elevators prioritize ride quality, appearance and traffic handling, while freight elevators use robust cars, doors and loading arrangements for goods.
Price depends on type, capacity, speed, stops, travel, doors, finishes, controls, certification, quantity, logistics and service scope.
EN 81 is a family of European elevator safety standards covering design, manufacture, installation, examination and related components. The applicable parts depend on the elevator and project.
Required dimensions depend on car size, capacity, speed, door arrangement, counterweight position, clearances and applicable code. Use approved project drawings.
Provide project location, building use, quantity, floors, travel, capacity, speed, shaft dimensions, entrances, standards, finishes and delivery expectations.
Requirements depend on the destination market, elevator type and scope of supply. Confirm applicable safety codes, conformity assessment, local registration and inspection requirements before production.
Warranty typically covers confirmed manufacturing defects within the agreed period, subject to proper installation, operation and maintenance. Consumables, misuse and unauthorized changes are commonly excluded.
Contact via WhatsApp