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FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
Car Ceiling is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
Provide the rail function, load and safety-gear requirements, bracket spacing and approved shaft design. Specify the rail profile, material and manufacturing requirements from the engineering selection. A rail size should not be chosen solely from lift capacity or the supplier's stock list.
Buffer is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
Provide travel height, suspension-rope mass, car and counterweight arrangement, speed and available loop space. The designer should determine the required compensation mass per unit length and supported operating range. Select the chain with its hanging and guiding system, not as an isolated component.
Control Cabinet Parts is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
Provide the machine reference and pulley drawing, including diameter, groove geometry, shaft and bearing interfaces. State its exact position in the rope route. An accessory described as a guide pulley must be matched to the installed assembly rather than selected from the machine brand alone.
Provide bore, outside diameter, width and photos of the bearing and housing, together with the machine or pulley model. Record seal style and any remaining suffixes. Dimensions may identify a bearing family but do not confirm internal clearance, load capability or the correct variant.
Good Lift Controller is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.