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FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
It should show package number, contents, quantity, dimensions, net and gross weight, project reference and handling marks.
Training can cover product structure, installation, commissioning, troubleshooting and maintenance, with scope adapted to the team and supplied equipment.
State the destination, applicable code and edition, required certificates, issuing-body expectations, document language, inspection stages and responsibility for local approval.
Yes when structural, spatial, access, power and regulatory conditions are feasible. A detailed survey is required before selecting the solution.
The method depends on the installation system and local safety rules. Scaffoldless methods still require approved platforms, anchors and fall protection.
Yes when packages are clearly separated and labeled and customs, weight, unloading sequence and delivery destinations are compatible.
Use moisture protection, anti-static packaging for electronics, shock-resistant cushioning, labeled inner boxes and strong export cartons or wooden cases suitable for the transport mode.
Type examination evaluates a representative design against specified requirements. Production items must remain consistent with the approved type and any surveillance conditions.
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