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FAQ

Frequently Asked Questions

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What is the difference between an elevator photoelectric sensor and a magnetic leveling switch?
A photoelectric sensor detects light interruption or reflection, while a magnetic switch responds to a magnetic target. Their sensing principles and output behavior differ. Identify the original function, target arrangement and controller input before replacement. A shared category name does not make these devices interchangeable.
What is the intended application of STEP?
STEP is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
What is the difference between passenger and freight elevators?
Passenger elevators prioritize ride quality, appearance and traffic handling, while freight elevators use robust cars, doors and loading arrangements for goods.
How do I measure an elevator push button before ordering a replacement?
Record the panel cutout shape and size, fixing method, panel thickness and rear clearance. Photograph the contact block and connector as well as the button face. Include the button symbol, illumination details and part code so the replacement can be checked mechanically and electrically.
What is the intended application of Maintenance box?
Maintenance box is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
How do I choose a replacement elevator floor display for an existing controller?
Start with the display board code and controller model, then compare the communication protocol, supply voltage, connector pinout and mounting drawing. A matching screen size or plug does not establish compatibility. Include the current floor labels and orientation in the replacement specification.
What is the intended application of Safety Gear?
Safety Gear is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
How do I choose the right elevator type for my building?
Evaluate building use, traffic, capacity, travel, speed, shaft space, accessibility, finishes, code requirements, budget and maintenance capability.