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FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
Provide cabin dimensions, glazing, expected occupancy, lighting load, surrounding temperature and operating pattern. Check car-top space, ventilation for heat rejection and available electrical power. Cooling capacity should follow a heat-load assessment rather than cabin floor area alone.
Inspect container seals, package count, external damage, moisture indicators and labels before unloading, and record evidence for any claim.
Options can include stainless steel, painted steel, glass, laminate, stone-compatible floors, lighting, ceilings and custom decorative treatments.
Record the deviation, assess safety and function, obtain engineering approval, update drawings and verify corrective work before proceeding.
Tests may cover brakes, safety gear, governor, buffers, doors, leveling, alarms, emergency operation, loads, ride quality and code-specific functions.
Efficiency can be improved through gearless machines, regenerative drives, LED lighting, standby modes, traffic control and correctly sized equipment.
Changes require technical review, revised price and schedule, written approval and updated drawings before implementation.
Provide lift type, rated load, speed, travel, stops, door arrangement, motor and power supply details. Include safety interfaces, communication requirements and the destination specification. Ask for a defined bill of materials and drawings so cabinet scope can be compared across suppliers.