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FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
Can elevator drawings be provided before ordering?
Preliminary layouts may be available for planning, but approved production drawings normally follow confirmed specifications and commercial agreement.
Are elevator component certificates transferable between projects?
A component certificate may support multiple projects only within its approved scope. Project-specific design, installation, local authority and final inspection requirements still apply.
How do I identify the correct replacement elevator limit switch?
Record the complete switch code, actuator shape, mounting-hole spacing, contact arrangement and electrical rating. Include its exact function and the original wiring reference. A position limit, door switch and final limit may have different requirements even when their housings look similar.
How can I verify an elevator certificate?
Check the issuing body, certificate number, holder, product model, standard edition, validity, annexes and online verification channel. Confirm that the supplied product matches the certified configuration.
What documents are needed at an elevator installation site?
Keep approved drawings, manuals, method statements, risk assessments, inspection plans, certificates, test forms and revision-controlled technical data.
What is the intended application of Display?
Display is grouped for the elevator or escalator function represented by the listed product options. Confirm the exact model and application before selection.
What documents are required for elevator export shipping?
Common documents include commercial invoice, packing list, bill of lading, certificate of origin and required compliance or customs documents.
When should a hydraulic elevator be considered?
Hydraulic elevators may suit low-rise travel, heavy loads and certain layouts, subject to speed, energy, pit, temperature and environmental considerations.