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FAQ

Frequently Asked Questions

All Product Parts Procurement Installation Certification Shipping After-Sales
Preliminary layouts may be available for planning, but approved production drawings normally follow confirmed specifications and commercial agreement.
A component certificate may support multiple projects only within its approved scope. Project-specific design, installation, local authority and final inspection requirements still apply.
Check the issuing body, certificate number, holder, product model, standard edition, validity, annexes and online verification channel. Confirm that the supplied product matches the certified configuration.
Keep approved drawings, manuals, method statements, risk assessments, inspection plans, certificates, test forms and revision-controlled technical data.
Common documents include commercial invoice, packing list, bill of lading, certificate of origin and required compliance or customs documents.
Hydraulic elevators may suit low-rise travel, heavy loads and certain layouts, subject to speed, energy, pit, temperature and environmental considerations.
Match rated load, speed, suspension ratio, sheave diameter, rope specification, motor power, brake voltage, encoder and machine-room arrangement. Shaft and structural limits must also be checked.
Keep records for the period required by local law and throughout the equipment lifecycle where practical, including inspections, faults, repairs, replacements and software changes.
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