"When the elevator of building A in our community runs up and down, the traction steel rope is abnormal, and the owner is worried about safety risks, which has not been solved after reflecting to the property of the community." "The elevator in our community has been damaged many times, and there are often owners trapped in the elevator..." Recently, netizens "Lao Zhang" and "Xiao Wang" reflected the above problems to Fuyang's "two have three solutions" platform through the "Fuwu for the people" wechat mini program and Yinghuai news client. Relevant departments immediately investigated and verified, and the relevant problems have been solved.


The elevator is running abnormally


Recently, netizens "Lao Zhang" reflected that he is the owner of a residential area in Yingzhou District, and the elevator in the building where he lives has an unusual sound and has lasted for some time. "We have reported the problem to the residential property several times, but it has not been resolved."


On the same day, Fuyang's "two have three solutions" platform transferred the problem to Yingzhou District Market Supervision and Administration, and Yingzhou District Market Supervision and Administration immediately arranged for 2 law enforcement officers and 2 staff members of third-party inspection agencies to arrive at the scene for inspection.


The staff checked and found that there was an abnormal noise in the anti-rope wheel on the top of the elevator. In order to remove safety hazards and ensure the safety of owners, the Yingzhou District Market Supervision Administration issued a special equipment safety supervision directive, ordering the immediate cessation of use, a comprehensive inspection, and the elimination of hidden dangers before continuing to use.


The problem has now been resolved.


"After asking for help from Fuyang's 'two have three solutions' platform, the relevant departments contacted me the same day and proposed solutions, which is very efficient." The result of this treatment, the netizen "Lao Zhang" expressed satisfaction.


The elevator broke down several times


"The two elevators in Unit 1 of building 17 in our community often fail, and many owners have been trapped, hoping that the relevant departments can carry out safety checks on the elevators." Netizens "Xiao Wang" said that after he reflected the problem to the residential property, it has not been solved, so recently through the Yinghuai news client to reflect the problem to Fuyang "two have three solutions" platform.


The next day, Yingzhou District market Supervision Administration will arrange the district staff to inspect the elevator involved, and order the property and elevator maintenance personnel of the community to immediately investigate and repair. At the same time, the staff of the market Supervision Administration of Yingzhou District told the elevator maintenance personnel that they should strengthen their attention to the elevators involved in the near future and observe the use of elevators 24 hours a day.



At present, the elevator is in normal operation. "Xiao Wang" expressed satisfaction with the processing results and gave five-star praise on the "two and three solutions" platform in Fuyang.

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