What did ATIS announce about AuditMate?

What is the direct answer?

Direct answer: ATIS announced that it has acquired AuditMate, an elevator auditing and management technology platform. ATIS says the combination is intended to give property managers greater visibility into maintenance activity, portfolio performance and expert support.

Primary source: ATIS, August 24, 2026. The announcement describes a business and technology integration; it does not replace the buyer's obligation to verify physical condition, statutory inspections or the performance of the contracted maintenance provider.

What should a digital elevator portfolio record contain?

Which records should the owner be able to export?

Direct answer: Buyers should require an asset register for every unit, including manufacturer, controller, drive, door equipment, rated load and speed, service history, shutdowns, callbacks, inspection findings, open deficiencies and replaced parts. Records should distinguish supplier-entered data, inspector findings and automatically generated analytics.

The ASME A17.1/CSA B44 safety-code overview identifies inspection, testing, maintenance, alteration and repair as connected parts of the elevator safety framework. A dashboard is useful only when the underlying evidence is traceable to the correct unit and applicable code.

How should maintenance performance be measured?

Direct answer: Use agreed definitions for availability, callbacks, repeat failures, response time, parts lead time, planned work completion and unresolved safety items. The contract should specify data ownership, calculation rules, reporting frequency and the process for challenging incorrect records.

How should cybersecurity and access be governed?

What controls matter when service data moves to a platform?

Direct answer: Define user roles, multifactor authentication, supplier access, retention, backup, incident notification and secure removal of access when a contract ends. Buyers should also know which elevator devices connect to the platform, what data leaves the building and how software changes are approved.

The NIST Cybersecurity Framework 2.0 provides outcomes for governance, asset management, protection, detection, response and recovery. Its approach supports a buyer requirement that connected elevator services remain inventoried, risk-assessed and recoverable.

How should a buyer procure an integrated oversight service?

What should be written into the scope?

Direct answer: State the portfolio baseline, inspection independence, platform configuration, data migration, acceptance tests, training, monthly reporting and exit requirements. Digital reporting should supplement qualified field inspection and competent maintenance, not blur responsibility between the software provider, consultant and maintenance contractor.

How can ZH-ENG support maintenance-ready sourcing?

International buyers can review ZH-ENG elevator solutions and elevator components. For a replacement or modernization inquiry, provide the unit register, controller and drive data, door system, traction machine details, fault history and destination code so compatible components can be evaluated project by project.